Help Center

Everything you need to get the most out of SeasonKeeper. Looking for step-by-step guides with screenshots? Check out the Tutorials. If you can't find what you're looking for, email [email protected] and a real person (hi, it's Tara) will respond.

Quick Navigation

1. Getting Started

When you first open SeasonKeeper, you'll be walked through 8 onboarding steps:

  1. Welcome — A quick intro to SeasonKeeper.
  2. Create Account — Email + password (no third-party logins required).
  3. Add Co-Admin (Pro) — Optionally add a second parent who can view and add to the schedule.
  4. Add Kids — Add each child with their name, birthday, and photo.
  5. Pets — Add pets so you get travel reminders for whole-family trips.
  6. Caretakers — Invite grandparents, babysitters, and helpers (free for them).
  7. Tour — Walk through the four main tabs.
  8. Assistant — Try out the AI assistant.
Tip: You can skip any onboarding step and add information later from the Family or Settings tab.

2. Importing Calendars

SeasonKeeper imports schedules from any team app or service that publishes an iCal feed:

How to find the iCal URL

In most team apps, look for a button that says "Subscribe to Calendar" or "Export Schedule." It usually gives you a URL that starts with webcal:// or https://. Copy that URL.

How to import

  1. Open the menu (top-left) and tap Connected Calendars
  2. Tap Import Calendar
  3. Paste the URL, name the calendar (e.g. "Sophia's Soccer"), and assign it to a kid
  4. Tap Import — your events will appear instantly
Tip: SeasonKeeper checks for conflicts after every import and shows you a single Conflict Report instead of spamming you with notifications.

3. Adding Kids & Activities

From the Family tab, tap Add Child. Each kid can have:

4. Inviting Caretakers

Caretakers are anyone who helps with the kids — grandparents, babysitters, coaches, carpool parents. Caretaker access is completely free — they don't need a SeasonKeeper subscription.

From the Family tab, tap Invite Caretaker:

  1. Enter their name and role (Grandma, Babysitter, etc.)
  2. Enter their email — they get an invite link
  3. Set their permissions (which kids they see, what they can do)
  4. They accept the invite and instantly see the schedule

You can revoke caretaker access at any time from the Family tab.

5. The Schedule View

The Schedule tab has three views:

Use the filter chips at the top to show only certain kids, sports, or caretakers. Tap the eye icon to hide events you've marked as not attending.

6. Creating & Editing Events

Tap the + button anywhere to add an event. You have three ways to create one:

Tap any event to see its full detail page where you can edit time, location, notes, uniform color, attendance, and add quick links.

7. Multiple Family Members Per Event

Events aren't always tied to just one kid. SeasonKeeper lets you add multiple family members to a single event:

Family events that aren't tied to any sport (dinner out, school events, vacations) can have everyone added without a primary athlete.

To add attendees, tap an event → tap the + in the "Who's Going" section → select people.

8. Conflict Detection & Reports

SeasonKeeper automatically flags scheduling conflicts when two events overlap and one parent can't be in two places at once.

After importing a calendar, you'll see a single Conflict Report showing all overlaps in one place — grouped by date. Tap any conflict to mark attendance and resolve it.

Why one report instead of individual notifications? When you import a busy season's worth of events, you might have dozens of conflicts. We bundle them into one summary so your phone doesn't blow up.

9. Departure Times & Travel Rules

SeasonKeeper calculates real drive times for every event using Apple Maps, then adds your family's get-ready buffer. You'll see a notification when it's time to leave.

Travel Rules

Save extra time for routes you know are tricky:

Travel rules apply automatically when an event matches the route and time window.

10. Tasks & Reminders

Add tasks from the Home tab or any Day view. Tasks can be:

Incomplete tasks automatically roll over to the next day so nothing falls through the cracks.

11. Meal Planning & Tournament Food

The Meals section helps you plan dinners and tournament food:

12. The Voice + Text Assistant

The Assistant tab has a microphone and a text input. You can either speak or type your command.

Things you can say or type:

Voice audio is processed entirely on your iPhone using Apple's on-device speech recognition. Audio never leaves your phone.

13. Kid Profiles & Building Independence

Each kid gets their own view, accessible by entering a parent-set PIN. Kids can:

SeasonKeeper helps kids build executive function and ownership of their own sports life. Parents can see daily check-ins from the Kids menu.

Add quick links from each team to the app you actually use for that team — TeamSnap, GameChanger, BAND, or any other. From an event detail, tap any quick link to jump straight into that app to RSVP, send a message, or check the lineup.

15. Offline Mode

SeasonKeeper works without internet. When you're offline:

16. Subscriptions & Billing

SeasonKeeper offers a 14-day free trial (1 month for founding family beta testers) with full access. After that:

Subscriptions are billed through Apple's App Store. Manage or cancel anytime in your Apple ID settings.

17. Privacy & Account Deletion

SeasonKeeper is COPPA compliant. We don't collect data from children directly — only parents create accounts and manage all family data.

To delete your account, go to Settings → Account → Delete Account. This permanently removes all your family's data from our servers within 30 days.

Read our full Privacy Policy.

18. Frequently Asked Questions

Can my kids use SeasonKeeper?

Yes, kids can access their own profile view via a parent-set PIN, but they cannot create their own accounts. Only parents (18+) can sign up.

Do caretakers need to pay?

No. Caretaker access is completely free. They install SeasonKeeper, accept your invite, and see the schedule for free.

What happens if I cancel my subscription?

Your account enters read-only mode. You can still see all your data but can't add, edit, or use voice/AI features. Your data stays safe for 30 days.

Does SeasonKeeper sell my data?

No. Never. We don't run ads, we don't share data with advertisers, and we don't sell anything to anyone. You're the customer, not the product.

What if I import a wrong calendar?

Go to Connected Calendars, find the source, and remove it. All events from that calendar will be cleaned up.

Can I share my schedule with someone outside SeasonKeeper?

Yes. Tap the share button on any schedule view to generate a public read-only link you can text or email.

Does SeasonKeeper work on Android?

Not yet. SeasonKeeper is iOS-only for now. Android is on the roadmap.

How do I get help if something isn't working?

Email [email protected]. A real person (Tara, the founder) will respond.